Business Process

TerraQuest assists organisations to streamline their processes in order to realise time and cost savings and enhance quality by driving out inefficiencies.

TerraQuest provides highly secure, accurate, efficient and effective front and back office business administrative services and business solutions to a range of public and private sector organisations. Delivered through the implementation of innovative technology, highly proficient processes and flexible resource models; providing excellent value for money. This service enables customers to meet and exceed service levels and increase their customer satisfaction.

Business Process Review and Improvement

TerraQuest assists organisations in streamlining processes, improving quality, productivity and consistency, by applying a combination of Lean and Six Sigma tools and methodologies. This is backed up by principles and vision to enable cultural change and acceptance, which ultimately deliver effective and efficient business services.

Business Process Outsourcing

Business Process Outsourcing improves an organisation's ability to deliver all of its services to its customers at a lower cost, through the application of innovative business processes and technology, by skilled resource through highly flexible business models and transactional pricing based on outcomes.